Legal Administrative Support
Give attorneys and senior staff their time back.
Administrative work is invisible until you count the hours it takes. Calendars, inboxes, filing, the system of record that only stays accurate if somebody maintains it. Legal administrative support assigns that work to a professional who does it every day, in your systems, to your standards.
What This Covers
Support can include:
Calendar and inbox
- Calendar management
- Email management
- Appointment scheduling
Documents and files
- Document organization
- File management
Systems of record
- CRM maintenance
- Case management system updates
- Data entry
Communication and oversight
- Client communications
- Internal reporting
- Task tracking
- Follow-up management
Where The Line Sits
GP Legal Support provides administrative and operational support. Legal judgement stays inside your firm: here is exactly how that divides for this service.
Your support team owns
- Calendars, inboxes and appointment scheduling
- Document organisation and file management
- CRM and case management system upkeep
- Internal reporting, task tracking and follow-up management
Never leaves your firm
- Every decision about a client matter
- Approval of anything that leaves the firm
- Supervision of the work and its standards
- Your policy on who may see privileged material
Built For These Practice Areas
Legal Administrative Support is most often built for firms working in these areas, though a dedicated team can be structured for any practice.
We do not provide a generic pool of representatives. Professionals supporting your legal administrative support can be selected on:
- Legal support experience
- English and Spanish proficiency
- Communication skills
- Case management system experience
- Administrative experience
- Intake experience
- Client-service experience
- Practice-area familiarity
- Your firm's specific requirements
Your team works in the platforms your firm already uses, so your technology environment does not change:
- Case management systems
- CRMs
- Communication platforms
- Document management tools
- Scheduling systems
- Cloud-based productivity platforms
Other Legal Support Services
Legal Administrative Support Questions
The things firms ask before they commit, answered plainly, including the parts that are not in scope.
- Can they manage an attorney’s calendar and inbox?
- Yes. Calendar management, email management and appointment scheduling are core to the role. The point is to remove the hour at the start of the day that senior people currently spend on it.
- How do you keep our systems of record accurate?
- CRM maintenance, case management system updates and data entry are a defined, daily part of the role rather than something done when someone notices a gap. That is usually the difference between a system your firm trusts and one it works around.
- We already have an office manager. Where does this fit?
- Underneath them. Administrative support absorbs the repetitive operational work (filing, entry, task tracking, follow-up management) so internal staff spend their time on the parts of the operation that need their judgement.
- Does this have to be a full-time role?
- Start with the workload your firm actually has. The structure is built to expand as the firm grows rather than to be bought at a fixed size.
Let’s scope the legal administrative support your firm needs.
Tell us how legal administrative support runs in your firm today and where it breaks down. We will map what a dedicated team would take on, and what it would take to stand it up.