Dedicated Bilingual Paralegals & Legal Assistants Pre-Screened in Clio, Filevine & MyCase
Skip the $85,000 local salary and the 12-hour offshore communication lag. Save 70% with dedicated bilingual legal staff working your US business hours.
GP Legal Support places vetted bilingual intake specialists, case managers and paralegal support professionals inside the case management software your firm already runs — on United States business hours, under your attorneys’ supervision, within the boundaries ABA Model Rule 5.3 sets for non-lawyer assistants.
- 48-hour candidate shortlist with zero placement fees
- Pre-screened in Clio, Filevine, MyCase & DocuSign
- Personal injury, immigration & litigation specialists
- ABA Model Rule 5.3 compliant administrative structure
- Bilingual Spanish & English intake answered in US hours
- Starting at ~$22k–$28k/yr ($12–$15/hr) at 70% cost savings
Clio · Filevine · MyCase · Smokeball · PracticePanther · LawPay · DocuSign · LexisNexis
- Same morning
New personal injury matter, taken in Spanish
Lead qualified against the firm’s criteria, conflict check completed, retainer dispatched for signature, initial consultation calendared.
Matter opened and logged in the firm’s case management system
- In progress
Medical chronology and billing ledger compiled
Provider records chased and received, pages Bates-stamped in sequence, outstanding lien balances verified against the billing file.
Demand packet assembled and queued for attorney review
- Confirmed
Deposition noticed, client prepared
Court reporter booked, deposition noticed to all parties, client preparation call completed in Spanish, video link circulated.
Court docket and firm calendar kept in step
Every step above is administrative. Whether to take the matter, what to advise and what to file stays with your attorneys.
- English & Spanish
- Legal terminology in both, tested before placement
- 100% dedicated
- Named to your firm, never a shared pool
- CST (UTC-6)
- Mo-Fr 08:00-18:00, inside your business day
- No change
- We work in Clio, Filevine, MyCase, Smokeball
What is GP Legal Support?
GP Legal Support is a nearshore legal support staffing service from GP Outsourcing Solutions. It gives a United States law firm named, bilingual professionals — intake specialists, case managers and paralegal support staff — who work your business hours inside the case management software you already use. They handle legal intake, records retrieval, case administration and bilingual client contact. They do not practise law: every judgement call stays with your attorneys, which is what ABA Model Rule 5.3 requires of a non-lawyer assistant.
The distinction that matters is dedication. A general virtual assistant service sells you hours from a pool. This sells you people — selected for legal support experience, tested in both languages, and assigned to your firm and no one else’s.
- Dedicated bilingual legal support staffing, not a shared virtual assistant pool
- United States law firms (Personal Injury, Immigration, Litigation, Family Law)
- Pre-screened & tested in Clio, Filevine, MyCase, Smokeball & DocuSign
- Native Spanish & verified C1/C2 professional English legal terminology
- Vetted candidate shortlist delivered within 48 hours
- Save up to 70% vs US payroll (~$22k–$28k/yr vs $75k–$95k local desk cost)
- Mo-Fr 08:00-18:00 CST (UTC-6) (Full US workday overlap)
- Administrative & operational per ABA Model Rule 5.3 with strict HIPAA data protocols
Your attorneys should be practising law
When an attorney billing $350 an hour spends the morning chasing a hospital for records, the firm pays twice: once for the hour, and again for the matter that did not move. The work is necessary. It is simply not work that needs an attorney.
- Following up with prospective clients
- Requesting documents
- Updating case information
- Scheduling appointments
- Managing client communications
- Entering information into case management systems
- Following up on outstanding items
Intake answered and signed
Every inquiry is answered in English or Spanish, qualified against your criteria, conflict-checked, and sent a retainer before the caller reaches the next firm on their list.
Cases that keep moving
Medical records, police reports and billing statements are requested, chased, organised and Bates-stamped straight into your case management files.
A calendar that holds
Court dates, depositions and client preparation calls are booked, confirmed and reconciled against the docket, so nothing depends on someone remembering.
Four legal support functions
We do not place generic virtual assistants. Each function below is a different brief, staffed against a different set of criteria.
Practice areas we support
Each practice area runs to its own rhythm. Specialists are matched to the filings, records and client sensitivities yours actually involves.
Family Law, Employment Law, Workers' Compensation, Criminal Defense, Civil Litigation, Estate Planning, Real Estate Law, General Practice Firms.
How the three options compare
An in-house hire, a general virtual assistant service, and a dedicated legal support team, on the five questions firms actually weigh.
| Criterion | In-house US hire | General VA service | GP Legal Support |
|---|---|---|---|
| Focus and scope | A full-time local hire, at $75k–$95k total desk cost | A shared overseas pool working across fifteen or more businesses | A named legal support specialist assigned to your firm alone |
| Bilingual legal terminology | Rare, and priced accordingly, in most local hiring markets | General conversational English, unfamiliar with US legal terms | English and Spanish across intake, retainers and medical records |
| Legal software | Weeks of training on Clio, Filevine or MyCase before useful output | Unfamiliar with US case management workflows | Selected for experience in Clio, Filevine, Smokeball and DocuSign |
| Supervision | Management overhead lands on your senior attorneys | No legal supervision framework, and high turnover | An ABA Model Rule 5.3 structure with explicit administrative limits |
| Cost structure | Salary plus payroll taxes, healthcare, recruiting and overhead | A low hourly rate, with the cost moved into quality and churn | A flat monthly rate, with no recruiting or replacement expense |
Built for ABA Model Rule 5.3
Rule 5.3 makes a firm responsible for the conduct of the non-lawyer assistants it uses. That responsibility is easier to carry when the boundary is written down. GP Legal Support operates strictly as an administrative and operational provider, under your attorneys’ supervision.
Clear administrative boundaries
Our professionals gather documents, schedule intake and coordinate files. They do not give legal advice, negotiate settlements, or appear as counsel.
Confidentiality and privilege
Covered by non-disclosure agreements, with encrypted workstations, IP allowlisting and data handling protocols written for privileged material.
Medical records handling
Protocols aligned to medical confidentiality standards, for personal injury, workers’ compensation and insurance dispute files.
Safeguards on every engagement
- ABA Model Rule 5.3 structure
- Enforced
- NDA coverage
- Every professional
- Case management permissions
- Set by your firm
- Working time zone
- CST (UTC-6)
- Shared queues
- None
GP Legal Support provides administrative and operational support services to law firms and does not provide legal advice or legal representation.
From first call to first week
A structured onboarding, designed to add capacity without interrupting the caseload you are already carrying.
- 01
We Learn Your Firm
We begin by understanding your practice areas, workflows, systems, current staffing structure, and operational bottlenecks.
- 02
We Define the Roles
Together, we determine what should be delegated and the type of professionals required.
- 03
We Build Your Team
We identify professionals based on the experience, communication skills, language proficiency, and technical requirements of your firm.
- 04
We Integrate With Your Operation
Your support professionals learn your systems, procedures, communication standards, and workflows.
- 05
Your Firm Gains Capacity
Your attorneys and senior staff can spend less time managing administrative work and more time focused on clients, cases, and growth.
Questions managing partners ask first
Scope of practice, systems compatibility, bilingual testing, and onboarding timelines.
- Is GP Legal Support a law firm?
- No. GP Legal Support provides administrative and operational support services to law firms and does not provide legal advice or legal representation. Every piece of legal judgement, whether to take a matter, what to advise, what to file, stays with your attorneys.
- How is this different from adding a general administrative service?
- A general service gives you hours from a shared pool. This gives you named professionals assigned to your firm, selected on legal support experience, language proficiency, case management system experience and practice-area familiarity, then trained on your processes. They are not answering phones for ten other businesses between your calls.
- Do your professionals work inside our case management system?
- Yes. Teams work within the platforms your firm already uses: case management systems, CRMs, communication platforms, document management tools, scheduling systems and cloud-based productivity platforms. Your firm keeps its existing technology environment; the support team operates inside the workflows you have already established.
- What hours does the team work?
- United States business hours. The team is nearshore, working within compatible U.S. business hours, so collaboration happens during your day rather than overnight, which is what makes same-day follow-up possible for attorneys, staff and clients alike.
- Can they communicate with our Spanish-speaking clients?
- Yes. Our professionals communicate professionally in English and Spanish, across the whole life of a case: intake, follow-ups, document requests, appointment coordination and case status communications. Legal advice in either language stays with your attorneys.
- Can we start with one person?
- Yes, and most firms do. Start with one support professional covering the function causing the most friction, then expand into intake, case support, administrative support and specialised teams as the firm grows. The structure is designed to be added to rather than replaced.
Let’s identify what your attorneys should stop doing.
Whether you need one dedicated legal support professional or an entire intake and case-support operation, we can design a team around your firm’s workflow, and build the team to handle it.